Privacy Policy

Last updated: 05 June 2026 · coffeetradelink.com

This Privacy Policy explains how CoffeeTradeLink ("we", "us", "our") collects, uses and protects information when you visit coffeetradelink.com (the "Portal"). We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and applicable laws in all jurisdictions from which the Portal is accessed.

1. Who we are

CoffeeTradeLink is a green coffee trading platform offering indicative prices and availability information for East African green coffee. For data protection enquiries, please contact us at trade@coffeetradelink.com.

2. What information we collect

The Portal is an informational platform with no user registration or account system. We do not collect personal data from visitors unless you contact us directly. Specifically:

We do not require you to create an account or log in to view offers.
We do not collect your name, email address or any personal details through the Portal itself.
If you contact us via email, WhatsApp or Telegram, we will receive the information you voluntarily provide in that communication.
Our web server may automatically log standard technical data such as your IP address, browser type and pages visited. This data is used solely for security and operational purposes and is not shared with third parties.

3. Cookies

We use only essential cookies — small text files stored on your device that are strictly necessary for the Portal to function. We do not use tracking, advertising, analytics or profiling cookies of any kind.

Cookie name	Purpose	Duration	Type
`ctl_cookie_consent`	Remembers your cookie consent choice so the banner does not reappear on every visit.	12 months	Essential
`CTL_ADMIN`	Session authentication for admin panel users only. Not set for general portal visitors.	Session / 8 hours	Essential

Because we use only essential cookies, we are not required to obtain consent for their use under most privacy laws. However, we display a consent notice as a matter of transparency and good practice.

4. How we use information

Any information we receive (e.g. through direct contact) is used solely to respond to your enquiry and to conduct our trading business. We do not:

Sell, rent or share your personal data with third parties for marketing purposes.
Use your data for automated decision-making or profiling.
Transfer your data outside your jurisdiction without appropriate safeguards.

5. Legal basis for processing (GDPR)

Where GDPR applies, our legal basis for processing any personal data you voluntarily provide (e.g. by contacting us) is legitimate interests — specifically, the legitimate interest of responding to business enquiries — or, where applicable, the performance of a contract.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Communications data is typically retained for up to 3 years for business record-keeping purposes.

7. Your rights

Depending on your location, you may have the following rights regarding your personal data:

Right of access — to request a copy of data we hold about you.
Right to rectification — to request correction of inaccurate data.
Right to erasure — to request deletion of your data.
Right to object — to object to processing based on legitimate interests.
Right to data portability — to receive your data in a portable format.
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at trade@coffeetradelink.com. We will respond within 30 days.

8. Third-party services

The Portal does not load third-party scripts, advertising networks, social media trackers or analytics services. Contact buttons (WhatsApp, Telegram, Email) link to third-party platforms — if you choose to use them, their own privacy policies apply.

9. Security

The Portal is served exclusively over HTTPS (TLS encryption). We implement appropriate technical and organisational measures to protect any data we hold against unauthorised access, loss or disclosure.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the Portal following any changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions or to exercise your rights, please contact:
CoffeeTradeLink
Email: trade@coffeetradelink.com
Web: coffeetradelink.com